Engineering Helpdesk - ETS & HR

All requests for permanent admin privileges, for anyone other than Faculty or full time researchers, need to come from the student. This request must incl...

Windows 10: Make sure your microphone or headset is properly connected to your device (if it isn't built in). If your microphone or headset has a ...

Windows 10: Make sure there are no physical obstructions blocking your webcam. Make sure apps have access to your camera: Select the Start button in...

Windows/Office activation errors can typically be resolved by connecting to the CSU VPN via Pulse Secure. This will allow the software to "talk" t...

How do I connect to the virtual Classroom(VCL)?  To connect to the virtual classroom, you can follow these instructions on our site: https://www....

I can't map my drives from home. Confirm the drive is correct by using this link : https://www.engr.colostate.edu/ets/mapping-drives Connecting from...

Can you install Matlab for me? We can install Matlab on ETS supported machines (they will have an ETSXXXXXX or ENSXXXXXX) if it is a personal machine you ...

This is a common request, and unfortunately, there can be many many issues that cause a computer to run slowly.  A potential Quick fix:  try rebooti...

Connecting to the Virtual Classroom (VCL) can be seem complicated, but, once you master the steps, it can be rather easy to access the resources needed for ...

I'm getting an error regarding an "Unexpected Server Authentication Certificate." 1. Click the Windows or Start button and type "...