Engineering Helpdesk - ETS & HR

Windows 10: Make sure your microphone or headset is properly connected to your device (if it isn't built in). If your microphone or headset has a ...

Windows 10: Make sure there are no physical obstructions blocking your webcam. Make sure apps have access to your camera: Select the Start button in...

Windows/Office activation errors can typically be resolved by connecting to the CSU VPN via Global Protect. This will allow the software to "talk"...

How do I connect to the virtual Classroom(VCL)?  To connect to the virtual classroom, you can follow these instructions on our site: https://www....

I can't map my drives from home. Confirm the drive is correct by using this link : https://www.engr.colostate.edu/ets/mapping-drives Connecting from...

This is a common request, and unfortunately, there can be many many issues that cause a computer to run slowly.  A potential Quick fix:  try rebooti...

Connecting to the Virtual Classroom (VCL) can be seem complicated, but, once you master the steps, it can be rather easy to access the resources needed for ...

I'm getting an error regarding an "Unexpected Server Authentication Certificate." 1. Click the Windows or Start button and type "...

You can now self-report Spam via the Outlook application. On the top right of the toolbar, there is now a Report Message button (see the picture below). You...

Installing Python First, you'll need to have python installed. ETS installs python on all computers. Simply open the Start menu, and search for &q...