FAQ

Spam reporting
You can now self-report Spam via the Outlook application. On the top right of the toolbar, there is now a Report Message button (see the picture below). You...
Wed, Jun 28, 2023 12:23 PM
Using Python on an ETS computer
Installing Python First, you'll need to have python installed. ETS installs python on all computers. Simply open the Start menu, and search for &q...
Thu, Jan 19, 2023 1:36 PM
Card Reader Access
All Engineering prox card readers are managed by the Engineering College's Facilities department. If you need to request access to additional rooms, or ...
Fri, Nov 8, 2024 9:25 AM
Problems With Xerox Printing Using Mac OS
As of today (1-17-2023) the latest version of Mac OS (Ventura 13.1) has partially broken the Xerox print driver making it so you can not see the account cod...
Thu, Jan 19, 2023 1:55 PM
Signing into GlobalProtect before logging into a computer
Step 1: Configure GlobalProtect on your computer Note: This step must be done as an administrator of your computer. For College of Engineering owned compu...
Tue, Aug 13, 2024 3:09 PM
Adding a Printer to a Windows Device
***If you don't have administrative privileges on the computer connecting to the printer and/or have errors when installing drivers, ETS can assist you ...
Thu, Aug 10, 2023 9:16 AM
Adding a Printer to a Mac
Add a printer by IPP: Click the Apple icon in the upper left-hand corner of your Mac. Open the System Preferences panel. Click on Printers and S...
Wed, Jun 28, 2023 12:51 PM
Web Operations Help Desk
The College's Web Operations group can assist with content updates, errors, and small change requests for a website. They're also available for larg...
Fri, Jul 12, 2024 9:58 AM