Step 1: Configure GlobalProtect on your computer

Note: This step must be done as an administrator of your computer. For College of Engineering owned computers (with an ETS sticker on it), please reach out to ETS for help by submitting a ticket through our portal: https://csu-ets.freshservice.com/ . For personally owned computers you are usually an administrator.


1. Open Command Prompt as administrator

2. Navigate to the installation location of GlobalProtect. On College of Engineering owned computers this is typically in C:\Program Files\Palo Alto Networks\GlobalProtect. Run the following command:

cd "C:\Program Files\Palo Alto Networks\GlobalProtect"


3. Run this command to register GlobalProtect to be available on login:


PanGPS.exe -registerplap


4. Restart the computer. Note: the computer must entirely Shutdown and turn back on (Reboot) in order for this change to take effect.


Step 2: Sign in to GlobalProtect (before logging into the computer)

Make sure the computer is connected to some network (any network will do). You'll know you're connected because you'll see either a Wi-Fi icon or the Ethernet Icon, not the network disconnected icon. If you see the disconnected icon, click that, and get connected to a Wi-Fi network.


To connect to GlobalProtect, click the new Network Sign in button in the lower right hand corner of the screen (it looks like two computers, one in front of the other):




Follow the prompts to log in to GlobalProtect with your NetID.