I can't map my drives from home.

Confirm the drive is correct by using this link : https://www.engr.colostate.edu/ets/mapping-drives

Connecting from home you will still have to use Global Protect, please make sure that is connected as well.


My password and username are correct but it still doesn't let me connect.

You may need to give the connection the specific domain, this can be done using engr.colostate.edu\engr_username for the username.


I would like access to certain folders.

The person who owns the folder should submit this service request for access: https://csu-ets.freshservice.com/support/catalog/items/25.